Last updated: September 23, 2026
This Privacy Policy describes Hope Animal Clinic policies and procedures on the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Hope Animal Clinic is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.
INFORMATION COLLECTION:
We collect only the information necessary to provide and improve our services. This may include your name, email address and phone number. We do not sell, rent, or share this information with any third parties.
HOW WE USE YOUR INFORMATION:
The information collected is used solely for communicating with you as the intended party. We do not share your information with external parties for marketing or any other purposes. Additionally, no mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use personal data for the following purposes:
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To provide and maintain our service, including to monitor the usage of our service.
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To manage your Account:
to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
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For the performance of a contract:
the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
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To contact You:
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
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To provide you with news, special offers and general information about other goods, services and events which we offer.
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To manage your requests:
To attend and manage your requests to us.
All messages you send through the Service, whether to us or other users, are stored on our servers. Hope Animal Clinic employs servers and services owned by third parties to retain these messages.
DISCLOSURE OF YOUR INFORMATION
Hope Animal Clinic does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent. We may disclose your personal Information under the following limited circumstances:
We have obtained your consent.
We need to enforce our Terms of Service.
We share information with partners or affiliates that have signed non-disclosure agreements with us only to provide you with a specific service.
We may provide such information to a company controlled by or under common control with Hope Animal Clinic for any purpose allowed by this Policy.
We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
When we believe it is necessary to disclose Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to anyone’s physical safety, violations of Hope Animal Clinic Terms of Service, or as otherwise required by law.
We transfer Personal Information about you if Hope Animal Clinic or its assets are acquired by or merged with another company.
We may share aggregated, non-identifiable information with others without further notice to you, such as the total number of people who used the Service in a specific month or the total number of messages sent during a particular period.
INTERNATIONAL DATA TRANSFERS
Your Personal Information may be transferred to and processed in locations outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is handled securely and in line with this Policy, regardless of where it is processed.
DATA RETENTION
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will also retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
COOKIES AND TRACKING TECHNOLOGIES
Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity on the Service. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the page or Service.
SMS TERMS AND CONDITIONS:
By opting in to receive SMS messages, you agree to the following: receive SMS messages from Hope Animal Clinic to provide updates and important information. Message frequency may vary, and message and data rates may apply. You can opt out anytime by replying STOP. For help or more information, reply HELP.
- OPT-IN – Consent is obtained before sending messages. Subscribers will receive a confirmation message upon opting in:
"You have successfully been subscribed to messages from Hope Animal Clinic from this number. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe."
- OPT-OUT – Reply STOP at any time to unsubscribe. You will receive a confirmation message:
"You have now been opted out and will not receive further messages from [Business Name] from this number. Reply START to resubscribe."
- HELP – Reply HELP for assistance. You will receive:
"For additional information or assistance, please call Hope Animal Clinic at 734 228 4700 or email us at Infohopevet@gmail.com. To opt-out, reply STOP."
CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
LINKS TO OTHER WEBSITES
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
YOUR CHOICES
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at [contact phone number, email and address].
POLICY CHANGES:
We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
CONTACT US:
If you have any questions about this Privacy Policy, You can contact us:
By email: Infohopevet@gmail.com
By phone number:734 228 4700
